Services

We offer business processes outsourcing services such as:

	WAY2PICK Call Center Services
	WAY2PICK Back office outsoursing Human resourses services Book Keeping & Financial Services Financial Analysis
	Hire offshore it professionals
	Web design and development

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Why Us!

The goals we look for our client are:

•Improve Customer and Employee Satisfaction: We look to raise the bar on Customer Service both for internal and external touch points for our clients. We believe that keeping employees and customers happy with the services / products provided to them is the corner stone of a successful business.

•Reduce Costs: We look to reduce the costs of the operation without compromising the service level. We guarantee the level of expertise required to handle any process at a lower cost than the actual in-house or Outsourcing operation, we do this by creating efficient work process and using technology.

•Allow focus on core functions: By outsourcing processes to us, our clients can get the onsite resources to focus on the key core activities of their business.

•Tight integration with client applications: We keep our costs low by integrating with clients existing call center technologies and applications. It also allows for the client to have complete visibility on the performance of our team.

Business processes services offered

WAY2PICK CALL CENTER SERVICES

Way2Pick offers 24-7 small-to-midsize inbound call center solutions and enterprise solutions. Our small-to-midsize inbound call center solutions include:

• Toll Free Customer Service

• Live Web Chat

• Email Response

• Direct Response

• Conference & Registration

• Appointment Scheduling

• Live Receptionist

• 24-Hr Help Desk

• Emergency Response

• Tech Support

• Telesales and Customer Acquisition

• Customer Care and Retention

• Web Based Customer Care.

Customized Solutions—have a solution designed to fit your situation.

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WAY2PICK BACK OFFICE OUTSOURCING - HIRE A DEDICATED RESOURSES

Way2Pick Back office outsourcing provides a better way to manage important, non-core business processes including finance and accounting, human resources and information technology. Back office outsourcing not only manages outsourced processes, but also re-engineers and refines them improving the processes by working closely with clients to create customized solutions that fit your unique business requirements. As a result, clients receive significant cost savings as well as quality improvements and time savings - all with the flexibility demanded by the fast paced competition in markets today.

Some of the business processes which could be given for back office outsourcing are:

HR functions include:

• Payroll Administration (producing checks, Review, inputting, and auditing of payroll data, Manual Check Calculations ,W-2’s Wage Garnishments, Benefit Accruals , Direct Deposit , Tax Filing , dealing with sick time and vacations)

• Human resource management (Employee Handbook Development, New Hire Orientation, New Hire Packet, Termination Packet, background interviews, exit interviews and wage reviews , Leaves of Absence, Management Coaching and Development , Employment Terminations, Performance Evaluations ).

• Staffing (Job Description Development, Job Announcement Development, Job Posting, Resume Review, Applicant Pre-Screening, Applicant Reference Check, Offer Negotiation and Offer Letter, Applicant Background Check)

• Training (New Hire Orientation, Sexual Harassment, Customer Service, Conducting Successful Performance Evaluations, Customized Training Curriculum)

Book Keeping & Financial Services

Bookkeeping and financial services are mainly focus to help clients with maintenance of an organization's account dealing with all the expenses and all income. Basically bookkeeping and financial services concerns with the accounting and tax preparation needs and significantly to reduce their financial and accounts operating costs.

Financial Analysis

The financial analysis is performed by the financial experts to prepare the financial statements and other reports. An assessment of the practicability, stability and profitability of a business all such factors are considered under the financial analysis. To take the important business decisions by the top level management such kind of analysis reports are prepared.

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WEB DESIGN AND DEVELOPMENT

A professionally designed website is one of the first steps for building a successful business son the internet.

Way2pick focus to design and develop websites that are creative, original and easy to navigate. We only employ the most talented and committed web designers to ensure that we provide development partners step by step from conceptualization to website content development to final launch of your website. By outsourcing your web design needs you will be gaining the benefit of lower costs without compromising on quality. We are committed in providing quality website development services and solutions within your budget meeting the tight deadlines.

Custom Web Design, Ecommerce Web Design, Website maintenance, HTML Conversion, joomla implementation and developments, Template customization, Flash presentation, Flash development.

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HIRE OFFSHORE IT PROFESSIONALS

B2B Web companies, IT consulting companies overloaded with website design and web development projects hire offshore web designers and asp.net, php web developers to work on the projects dedicatedly with Viteb.

Not only the companies have cost advantage but the quality that is being delivered and the turn-around time to complete the project is un-matched. Further with Viteb, you can rest assure for reliability and transparency when you hire a website designer, website developer or SEO/SEM experts.

Way2Pick offer your company this business model will help you to augment your existing web design staff and will increase the productivity to a great extent reducing your back log of projects.

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